Essentials of Workplace Etiquette
What is Workplace Etiquette?
Workplace etiquette refers to the unwritten norms of behavior that encourage respect, professionalism, and positive relationships inside a business. Good etiquette helps to create a happy and productive work atmosphere, strengthens teamwork, and improves overall business culture.
Benefits of Workplace Etiquette
Course Content Overview
- What is Etiquette in the Workplace? Definition and importance of workplace etiquette.
- Understanding Organizational Culture: Recognizing how etiquette varies in different work cultures.
- Verbal and Non-Verbal Communication: Essential skills for respectful and professional interactions.
- Listening and Acknowledging: Techniques for active listening and showing appreciation for others’ input.
- Punctuality and Reliability: The importance of time management and meeting commitments.
- Taking Responsibility: Best practices for owning mistakes and learning from them.
- Email and Chat Etiquette: Guidelines for clear, respectful, and professional written communication.
- Virtual Meeting Best Practices: How to conduct oneself professionally in virtual meetings and video calls.
- Understanding Diversity and Inclusion: Recognizing and respecting cultural differences.
- Practicing Empathy and Cultural Awareness: Strategies to foster an inclusive workplace.
★★★★★ 4.5/5
- Duration : 4-6 hours, adaptable to company schedules
- Format : On-site delivery with interactive exercises and real-life scenarios
- Certificate : Participants receive a certificate upon course completion
- Tailored Materials : Course content can be customized to reflect your company's culture and values
- Post-Training Support : Access to follow-up resources for reinforcing skills learned
Course Learning Outcomes
This course is intended to provide professionals with the skills necessary to contribute to a courteous, productive workplace that values professionalism, effective communication, and teamwork. At the end of this course, students will be able to:
- Understand the key principles of workplace etiquette and its role in fostering a positive work culture.
- Communicate effectively and respectfully with colleagues and clients.
- Demonstrate professionalism through punctuality, reliability, and personal accountability
- Foster an inclusive and culturally sensitive environment
- Address conflicts respectfully and work toward constructive resolutions.
Contact Us
Ready to take your business or academic journey to the next level? Contact Global Talent Solutions today to discover how we can help you achieve your goals.